Fulfillment
At Razzlely, we strive to provide a satisfactory experience for all our users. If you are not completely satisfied with your purchase, you may be eligible for a refund under certain conditions.
In order to be eligible for a refund, you must meet the criteria specified in our refund policy. This may include the type of product or service purchased, the reason for the refund request, and the timing of the request relative to the purchase date.
Please review the terms of our refund policy carefully to determine if you qualify for a refund. If you have any questions or concerns, please contact us for assistance.
To request a refund, you must submit a refund request through our designated channels. This may include contacting our customer support team or submitting a refund request form on our website.
In your refund request, please provide detailed information about your purchase, including your order number, the product or service purchased, and the reason for the refund request. Failure to provide accurate and complete information may result in delays or denial of your refund.
We will review your refund request in accordance with our refund policy and notify you of the outcome as soon as possible. Please note that certain conditions or restrictions may apply to refund requests, so please review our refund policy carefully before submitting a request.
If your refund request is approved, we will initiate the refund process as soon as possible. The method of refund may vary depending on the original payment method used for the purchase.
For purchases made with a credit card or debit card, the refund will be credited back to the original card used for the purchase within a certain number of days, depending on your card issuer's policies.
For purchases made through other payment methods, such as PayPal or bank transfer, the refund will be issued through the original payment method or via alternative arrangements agreed upon between you and Razzlely.
Refunds may be granted under various circumstances, including but not limited to:
Please note that eligibility for a refund may vary depending on the specific circumstances of your purchase and our refund policy. We reserve the right to determine eligibility for refunds in our sole discretion.
Some items or services may not be eligible for refunds, including but not limited to:
Additionally, refunds may not be granted for reasons such as change of mind, buyer's remorse, or failure to read product or service descriptions and terms prior to purchase. Please review the eligibility criteria and refund restrictions in our refund policy before making a purchase.
If you believe that you are entitled to a refund but your request has been denied or if you are dissatisfied with the outcome of your refund request, you may dispute the decision through our designated channels.
When disputing a refund decision, please provide any additional evidence or information that supports your claim, such as screenshots, correspondence, or transaction records. We will review your dispute and provide a final decision in a timely manner.
Please note that our decision on refund disputes is final and binding. We reserve the right to reject refund disputes that are submitted without sufficient evidence or that do not comply with our refund policy.
We reserve the right to modify or update our refund policy at any time without prior notice. Any changes to the refund policy will be effective immediately upon posting on our website.
It is your responsibility to review our refund policy regularly for updates. Your continued use of our website and services following the posting of any changes to the refund policy constitutes acceptance of those changes.
If you have any questions or concerns about our refund policy, please contact us for clarification. We are committed to providing transparent and fair refund processes for our users.
